What information do we collect about you?
We collect information when you voluntarily complete any form on this website.
We use web server Logs to monitor, measure, analyse, improve and troubleshoot services.
Secure forms within the site:
- Change of Address
- Patient Participation Group
- Travel Vaccinations
Information submitted through secure forms is used only for the purposes of processing your request. We may
be in touch with you in relation to the information submitted.
All Information submitted through secure forms is secured with a private key and is accessed over a secure
connection by nominated staff. We have a strict confidentiality policy.
This information is not shared with any third party organisations.
This information is retained for up to 28 days.
Friends and Family Test
We use the information entered into this form only for the purposes of processing your Friends & Family Test submission.
Information entered into this form is stored and accessed securely by designated Practice staff.
Issues raised in comments may be discussed between relevant members of the Practice.
The information is used for quality monitoring purposes, in line with the expectations of the patients submitting
The form does not require personal information. Any personal information transmitted via this form may be anonymised
by the Practice when this is required to ensure compliance with General Data Protection Regulation.
All submissions are collated and sent to NHS England.
This information is kept for as long as the site is active or it is deleted by a site administrator.
This form is sent to Birchills Health Centre via e-mail. Please do not use this form to submit Personal Information.
**This form is for non-clinical and non-patient queries ONLY**. Do NOT use this form to submit Personal or Clinical Information or requests as this method is NOT SECURE (Clinical Information or requests WILL NOT BE PROCESSED). For a GP Response, please use the eConsult Triage service found on our main webpage or call the practice.
This information is retained for up to 60 days.
The web server hosting our website automatically collects audit logs of website usage. These logs
include the IP addresses of website users. Web server logs are used to monitor, measure, analyse, improve, and
troubleshoot services only. They are not published and are used solely to maintain
This information is not shared with any external third party organisations.
This information is retained for up to 6 months.
Access To Your Information and Correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some
or all of your personal information, please Contact Us .
We want to make sure that your personal information is accurate and up to date.
You may ask us to correct or remove information you think is inaccurate.
In order to comply with your request we will ask you to verify your identity.
This website is https-secured, which means communication between the user’s web browser and the server
hosting the website is encrypted and cannot be intercepted en-route. It also means a padlock icon is visible
in the browser address bar.
Our website ‘Usage of Cookies’ page contains information
about the cookies used by our website. This page also provides details of how to block cookies if required.
Our website includes activity tracking via Google Analytics. Our tracking code has the "anonomise ip" option
turned on which forces Google to anonymise the user activity data and does not store complete IP addresses.
Read more about IP Anonymisation in Google Analytics.
View Google's commitment to GDPR compliance.
Content Delivery Networks
This website uses the following content delivery networks for vendor libraries:
All of our vendor JS and CSS libraries are served from a Cloudflare CDN (https://cdnjs.cloudflare.com/).
View Cloudflare's commitment to GDPR compliance.
Some fonts used on this site are served from a google CDN (https://fonts.googleapis.com/).
View Google's commitment to GDPR compliance.
other websites you should read their own privacy policies.
This Website directs patients out to Patient Access a third-party
secure website service for appointments, request repeat prescriptions and viewing some parts of their medical records.
Content that is provided by the NHS choices library is tracked by NHS Digital.
View NHS Digital's commitment to GDPR compliance.
Please use our Contact Us page