To request an urgent appointment for today or tomorrow (Monday to Friday)
- Use an online form between 8.00am to 6.30pm Monday to Friday to request an appointment. We will respond within 3 hours when we are open. We are open Monday to Friday, 8.00am to 6.30pm
- Phone us Monday to Friday, 8.00am to 6.30pm
- Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8.00am to 6.30pm
When you get in touch, we’ll ask what you need help with. We will use the information you give us to choose the most suitable health professional to help you.
To request a routine appointment in the next 7 days
- Use an online form between 8.00am to 6.30pm Monday to Friday to request an appointment. We will respond within 3 hours when we are open. We are open Monday to Friday, 8.00am to 6.30pm
- Phone us Monday to Friday, 8.00am to 6.30pm
- Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8.00am to 6.30pm
- Use the NHS App to book a screening test or vaccination
When you get in touch, we’ll ask what you need help with. We will use the information you give us to choose the most suitable health professional to help you.
**All telephone calls are recorded for training and monitoring purposes**
Patient Access
You can register your details at: www.patientaccess.com. With Patient Access you can order repeat medication and book routine appointments online. Sign in to Patient Access www.patientaccess.com
Try the NHS App
You can use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record, access your Covid vaccination status and more.
If you already use online access you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp
Cancelling or changing an appointment
If you can not make your appointment let us know as soon as you can so another patient can book the appointment time. You can cancel or change your appointment:
Emergency GP Appointments - Out Of Hours
Extra GP appointments available for Walsall patients
Patients registered with a Walsall GP can use the Extended GP Access Service.
NHS Black Country ICB has worked with local GPs to create four Hubs (opening times vary). These are based at:
- Lockfield Surgery - WV13 2DR
- Pinfold Health Centre - WS3 3JP
- Broadway Medical Practice - WS1 3HD
- Anchor Meadow Health Centre - WS9 8AJ
The Walsall Enhanced Access Service is designed to allow patients increased access to primary care appointments during weekday evenings and Saturdays when GP practices may be closed. Not only does this increase the availability of appointments but also offers a more convenient appointment time for those who may not be able to attend the practice within the normal opening hours
When can I get an out-of-hours appointment?
Extra GP appointments will be available between:
- 6.30pm to 9.00pm weekdays (all four Hubs)
- 10.00am to 3.00pm on Saturdays (Anchor Meadow Health Centre)
- 11.00am to 1.30pm Bank Holidays (all four Hubs)
Patients will only be seen if they have booked an appointment.
How can I book one of these appointments?
To book an appointments call 01922 501999 during the following times:
- 8.00am to 9.00pm weekdays
- 9.00am to 5.00pm Saturdays
- 11.00am to 1.00pm Bank Holidays
NHS 111 will also be able to book an appointment for you if they feel you need to see a GP.
Do I need to be registered at one of the four surgeries where the Hubs are based to use the service?
No, you can be registered with any GP in Walsall to access the extra appointments. Please note you will need to travel to one the four Hubs.
What if I’m not registered with a Walsall GP?
If you are not a registered patient at a Walsall GP, you will not be able to access these out-of-hours appointments. More information about these services can be found on NHS Black Country ICB website.
When should I use the Hubs?
The extended service is for patients who need a routine or same day GP appointment, but are unable to attend during normal opening hours. They are not walk-in centres and you will need to book an appointment - these can be booked up to 7 days in advance. Please note that both of Walsall’s urgent care centres and its A&E department will still be open as normal for people to use in serious or life threatening emergencies.
For absolute emergency, you can dial 999 and ask for the Ambulance Service. The Accident & Emergency Department is located at The Manor Hospital. Telephone Number 01922 721172.
Home Visits
Requests for home visits should be made before 11.00am (except in an emergency), by telephone or in person at reception. Please keep in mind that the Doctors can see several patients in the surgery in the same time as it takes to make a home visit. Hence, please attend the surgery whenever possible.